You want to drive growth at scale, advance patient experience and engagement and accelerate digital solutions. We go beyond business process outsourcing, tools, and digital technology and bring the culture that helps drive your growth strategy.
Advancing patient experiences, developing growth at scale, and accelerating the right digital technology solution to support these efforts.
KEY DRIVERS IMPACTING GROWTH, DIGITAL ACCELERATION, AND PATIENT EXPERIENCE INCLUDE:
demand from patients to meet them where they are with care
accelerating digital advancements that can support strategies
patient satisfaction and engagement drives competitive advantage
data is the key driver in understanding cost and care accuracy
Working with Telos People provides you personalized business process outsourcing solutions to support the rapidly changing world of health care delivery and technology.
We provide the right humans in the loop to transform and support your growth and expansion strategies. Regardless of task type or interaction – By empowering the absolute best in “people as a service” we are that critical human connection within your loop of technology, communication, and services.
Accurate and efficient billing practices are the core to the success of your business. You need to be sure payments are expedited for the correct amount.
Telos People uses specialized back-office support teams and technology to eliminate billing, invoicing, and accounting challenges. Our teams are skilled and trained in revenue cycle management, maintaining records, and obtaining payments in a timely and efficient manner.
We build customized front and back-office teams that are 100% dedicated to your healthcare business. From recruitment to training to ongoing success, everything is customized for you. We have your back so you can stay focused on scaling and expanding your business.
An engaged patient who is satisfied with their healthcare experience drives growth, a healthier population, and reduced risk.
Telos People has extensive customer service experience and expertise and understands how to personalize the customer experience. Our teams are focused on high-quality service, increased CSAT, and improved KPIs. We focus on a personalized approach for every patient that drives loyalty and satisfaction.